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May 20, 2025Malaysia’s National AI Office: What Do HR Leaders Need to Know?
Malaysia has launched its first-ever National AI Office (NAIO), signaling the country’s commitment to integrating artificial intelligence (AI) across various industries. This initiative is part of a broader strategy to position Malaysia as a leader in digital transformation, fostering AI-driven solutions to address industry challenges.
The establishment of the NAIO aims to accelerate the adoption of AI in sectors such as finance, healthcare, and HR. According to The Edge Markets, the AI office will focus on developing AI talent—promoting AI research, and supporting businesses in AI implementation.
For HR leaders, this initiative presents both an opportunity and a challenge: How can HR effectively up-skill the workforce for AI adoption while integrating AI-driven tools to optimize operations?
How Does The National AI Office Impact HR?
The rise of AI presents a double-edged sword for HR professionals. While AI can streamline HR processes, it also raises the bar for employee skill development.
Here’s how the NAIO initiative will impact HR:
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Increased Demand for AI Skills:
As more industries adopt AI, the demand for data analysts, AI specialists, and digital strategists will surge. This means that HR needs to be more proactive in identifying skill gaps and facilitating relevant training programs. -
AI-Enhanced Recruitment:
AI-powered recruitment platforms can now assess candidate profiles more accurately, reducing bias and improving talent acquisition. By implementing AI-driven HR tools like Worksy’s Recruitment Module can help HR departments effectively source for top AI talent. -
Employee Development in AI Skills:
The NAIO’s focus on AI talent development aligns with the need for comprehensive training programs in data analytics, machine learning, and AI ethics.

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Implementing AI-Driven Skills Training in HR:
To effectively leverage AI, HR departments must prioritize skills training that aligns with AI competencies. Here are 3 ways on how to get started:
1. Identify Key AI Skills for Your Workforce:
Which AI-related skills are most relevant to your industry? For HR, essential skills include data analysis, predictive analytics, and automation.
You can use Worksy’s Learning & Development module to design targeted training paths in these areas. By tracking course completion and performance, HR can identify employees ready to take on AI-centric roles.
2. Integrate AI Analytics in Performance Management:
AI isn’t just about automation; it’s about using data to make more informed decisions. By implementing AI-driven HR Analytics to monitor employee performance, identify trends, and predict workforce needs.
For example, Worksy’s HR Analytics tools can track employee training data, providing insights into skill acquisition and areas for improvement. This data can then be used to tailor future training programs, ensuring continuous skill enhancement.
3. Foster a Culture of Continuous Learning:
In order to successfully adopt AI, it requires a culture shift in the organization. For instance, employees need to feel empowered to learn and adapt to new technologies. Here’s how HR can go about it:
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Host AI workshops to familiarize staff with emerging tools
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Create AI learning tracks through Worksy’s Learning & Development module
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Recognize and reward employees who successfully complete advanced AI courses
Encouraging a mindset of continuous learning helps employees stay ahead of AI-driven workplace changes, fostering a more adaptable workforce.
What Are Some of The Challenges and Considerations?
Challenges:
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Skill Gaps: Not all employees possess the foundational skills for AI training. HR will need to bridge this gap through introductory courses.
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Resistance to Change: Implementing AI may face some resistance from employees who are unfamiliar with digital tools. It’s important to address these concerns early and provide comprehensive training.
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Data Privacy Concerns: As AI collects employee data, ensuring data security and privacy becomes crucial. HR will have to implement clear policies on data usage and protection.
Considerations:
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Partner with AI training providers to deliver specialized courses
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Integrate AI into existing HR systems to streamline performance tracking
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Utilize predictive analytics to anticipate future skill needs
In Conclusion: Preparing HR for an AI-Driven Future.
The launch of Malaysia’s National AI Office represents a significant step for HR professionals. By prioritizing AI skills development, integrating AI analytics, and fostering a learning culture, HR can not only comply with the nation’s AI agenda but also position the organization as a future-ready, data-driven workplace.
By leveraging AI-powered HRMS tools like Worksy HR Analytics and Learning & Development modules to streamline this transition, employees will be equipped with the right skills to thrive in an AI-centric workplace.
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